Features
Everything your team needs for Telegram conversations
Every feature on this page is available in TeleAgent today.
Telegram accounts
Connect and manage several Telegram user accounts in one workspace.
- Guided connection with phone number, login code and two-step password
- Encrypted session storage; restore without a new code
- Connection and health status, rename, pause and resume
- Direct connection or a SOCKS5/SOCKS4 proxy per account
- Each Telegram account can be connected to one workspace at a time
Personas
Give every account its own voice and purpose.
- Name, role, description, communication style, objective and preferred language
- Optional instructions for the account
- Create a draft with AI from a short description, then edit it
Knowledge base
The facts the persona answers with.
- FAQ entries (question and answer) and free-form notes
- Up to 100 entries per persona, used immediately after an edit
- Private test chat to check answers before going live
Unified inbox & CRM
Every private conversation of every account in one list.
- Search, All / Unread and per-account filters
- Unread state from Telegram, mark as read on Telegram
- Photos, files, voice messages and videos shown; send photos and files up to 4 MB
- The same person’s conversations on other accounts are linked, never merged
Human, Assist and AI modes
Decide per conversation how much the AI may do.
- Human (default): only your team replies
- Assist: the AI drafts a reply, your operator edits and sends it
- AI: answers new incoming messages, at most once per message, with per-account limits
- Pause stops automatic replies immediately; manual replies always work
Community scheduling
Controlled participation in the groups you choose.
- Assign groups and supergroups per account; channels and private chats are never used
- Working days and hours, time zone, activities per day, pauses and typing delays
- Preview of the planned activity; scheduled activity is off by default
- At most one message per cycle, written by the persona
Leads
Turn conversations into a pipeline.
- One lead per person, created from a real conversation
- Pipeline: new, contacted, interested, qualified, won, lost
- Assigned operator and notes; open the conversation from the lead
Analytics
Real activity, no estimates.
- Messages received and sent — by operators, by the AI and from the Telegram app
- Community automation and AI reply runs
- Account health and lead pipeline; 24 hours, 7 days or 30 days
AI setup assistant
Help with configuration whenever you need it.
- Checklist of what each account still needs
- Answers questions about your workspace and links to the right page
- Never changes settings or sends messages on its own
Team, languages and safety
Built for teams and for careful automation.
- Roles: owner, admin, operator and member
- Interface in English, Russian, Ukrainian and Spanish
- Server-side rate limits, daily caps and waiting when Telegram asks to slow down
- Sessions encrypted with AES-256-GCM; AI provider keys stay on the server
Bring every Telegram conversation into one calm workspace
Create a workspace, connect your first Telegram account and decide how much the AI may do.